FAQ

28 Jun 2019

How long is lead time for international order?

Depending on the amount of the order, production period usually takes 10-25 days. Custom and international shipping take 15-20 days to most parts of the world.

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17 Jul 2019

Can I visit the factory?

Yes. You’re welcome to visit our factory. Please set up an appointment with us by emailing sales@wjhst.com

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28 Jun 2019

Can I customize patterns?

Yes. Please contact us to discuss details. Please notice new patterns take time to development and will have a much longer lead time than normal.

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17 Jul 2019

Can you send samples?

Yes. We can send samples on request; however, we are not responsible for any postage cost. The easiest way is to send us your list of desired samples and FedEx account number and we will do the rest.

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28 Jun 2019

What is the minimum order amount?

It depends on the product. Stainless steel sheets of popular size and thickness usually do not have a minimum order amount; Products with customized patterns or unusual sizing however, generally do.

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