FAQ

Depending on the amount of the order, production period usually takes 10-25 days. Custom and international shipping take 15-20 days to most parts of the world.

Yes. You’re welcome to visit our factory. Please set up an appointment with us by emailing sales@wjhst.com

Yes. Please contact us to discuss details. Please notice new patterns take time to development and will have a much longer lead time than normal.

Yes. We can send samples on request; however, we are not responsible for any postage cost. The easiest way is to send us your list of desired samples and FedEx account number and we will do the rest.

It depends on the product. Stainless steel sheets of popular size and thickness usually do not have a minimum order amount; Products with customized patterns or unusual sizing however, generally do.

We will reply any request in 48 hours the longest. Normally we will get back to you within 2 hours.

If you have any question ,pls contact Ryan@wjhst.com

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